SMS & IVR Services
SMS & IVR Services
The quantity of calls from clients will rise as your business expands. Customers may call to ask questions about your products or services, get help, or make purchases over the phone. As the quantity of calls grows, your team will find it more difficult to manage them satisfactorily. Customer self-services, also known as interactive voice response (IVR), is an automated mechanism for callers to communicate with your company. Buyers contacting to enquire about your services or customers purchasing your items are examples of this.
Smarter SMS campaigns, fast OTPs, alerts, two-way interactions, and other award-winning bulk SMS services may help you increase sales and customer happiness. Digiware provides a variety of effective communication solutions to help you reach out to your consumers and create unforgettable experiences. You can send a message at breakneck speed while ensuring maximum delivery. Our integrated application enables you to send customised messages to your consumers and improve customer satisfaction.
Bulk SMS Services
Bulk SMS is a method of sending out promotional or transactional texts in large numbers at once. Every business must communicate with its customers in a variety of ways, and our service makes mass communication easier and more active. The approach described here is a highly practical means of reaching out to a group of people for whatever reason, from important alerts to unique offers.
At any moment throughout an organisation’s operations, text messaging may become necessary. As a result, selecting a dependable bulk SMS supplier to aid you is critical.
Bulk SMS Service for Enterprise
Promotional Bulk SMS
Indeed, the majority of SMS marketing initiatives involve a single message that must be sent to several audiences. And the only method to reach the targeted audience is through promotional bulk SMS. Promotional campaigns are one of the most effective ways for companies to employ text messaging.
Transactional Bulk SMS
The most significant distinction between promotional and transactional SMS is that transactional SMS does not send the same message to a huge number of people. This may appear to be very apparent, yet it is what holds the whole thing together. Companies that need to authenticate clients, provide confirmation or tracking information.
Cloud Telephony
Switch to the best cloud telephony platform in India for your business communications. In less than an hour, you can make the transition. Allow for remote work to cut expenses, boost productivity, and improve the customer experience. The technology that moves your corporate phone system to the cloud is known as cloud telephony. It’s the most efficient approach to handling business calls without sacrificing quality or expense. Cloud phone solutions give enterprises scalable and dependable access to unified company communication without the hassle of installing infrastructure. All of the calls you make when booking cabs or ordering meals online, as well as the calls you get for payment reminders or OTPs, are made via cloud telephony.
Upgrade Your Business With Cloud Telephony
Traditional phone systems have limitations, which cloud telephony helps to overcome. This can occur in a number of ways:
It Simplifies Communication
With cloud telephony, you can build up call centres without having to invest in infrastructure. It allows companies and small organisations to communicate in a more streamlined, regulated, and systematic manner.
It Encourages Creativity
With services such as automated calls, number masking, and IVR solutions, cloud telephony plays an essential role in helping businesses come up with cutting-edge solutions to real-world challenges.
Lead Mentor
Domain-Specific Customer Acquisition and Operational Optimization Platform for Businesses on the Cloud Lead Mentor provides you with the information you need to optimise your workforce, manage leads, and engage with them across many channels. Lead Mentor is a powerful tool that can help you save money, improve efficiency, and increase sales at a low cost. Get total control over your company enquiries produced until they are closed. There will be no more lost leads or follow-ups from the personnel. The Lead Mentor Service allows you to consolidate all of your Lead information and engagement into a single, easy-to-use dashboard. In only a few minutes, you can provide personalised support across all channels.
Improved Lead Control
On a single platform, easily track, manage and nurture leads.
Improved Communication
Voice, SMS, and email integration with one click to enable you to communicate with your prospects.
Data
Management
Hidden data to improve the workforce and boost revenues, business inputs that matter.
Campaign Measurement
Monitor performance hourly or minutely to determine what’s working and what isn’t.
Connect to our Business Expert
Partnering with Digiware entails working with an amicable group of Digiware specialists. Get in touch with us.